AI-driven platform for MedTech patient training | Based in Germany

Automated MedTech onboarding for diabetes care

Lucentic replaces manual device training with an AI platform that walks every patient through setup, usage, and troubleshooting.

12X

Faster Device Activations

70%

Support workload reduction

24/7

Available AI training

20+

Supported Languages

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Trusted by leading MedTech manufacturers.

From immersive training to automated compliance.

Lucentic replaces manual device training with an AI platform that walks every patient through setup, usage, and troubleshooting.

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Built by former employees at leading MedTech companies

Why manufacturers trust Lucentic

Proven results: reduce training costs by up to 95%, cut support workload by 70%, and improve patient satisfaction with 24/7 AI-powered training.

Audience-personalized 3D instructor

Demonstrates sensor insertion, pump priming, and troubleshooting in real time.

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Experience Lucentic's AI training in action with our interactive audio demo.

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Our product suite

Three integrated solutions that automate patient onboarding and reduce support costs for medical device manufacturers.

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AI Avatar Trainer

Personalized 3D virtual instructor that explains and demonstrates medical device handling in real time, available 24/7.

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Onboarding Automation Platform

Manages end-to-end product onboarding, automating every step from device registration to user verification and documentation.

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AI Support Agent

Voice- and text-based assistant that reduces customer service and technical support workload by up to 70%.

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Personalized Training

AI avatars respond to individual patient needs, providing tailored guidance for device setup and troubleshooting.

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Multi-Device Support

Comprehensive training solutions for CGM sensors, insulin pumps, and other MedTech devices across the diabetes care ecosystem.

Frequently Asked Questions

Common questions about our AI-driven patient onboarding platform for MedTech manufacturers.

Who is Lucentic built for?
How fast can we launch the first program?
Is Lucentic compliant with HIPAA and GDPR?
Can Lucentic connect to our LMS or CRM?
How do you handle localization?
What support comes after launch?
Does Lucentic replace clinicians?