Lucentic replaces manual device training with an AI platform that walks every patient through setup, usage, and troubleshooting. From immersive training to automated compliance, we help MedTech manufacturers scale patient onboarding without scaling support teams.
Trusted by leading MedTech manufacturers, we are built by former employees at companies like Dexcom and Ypsomed. Our platform delivers proven results: reduce training costs by up to 95%, cut support workload by 70%, and improve patient satisfaction with 24/7 AI-powered training in 20+ languages.
As a former professional athlete, I learned early that motivation gets you started — and discipline is what delivers results over time. Over the past 10 years in the MedTech device industry, I've led teams and prepared and executed multiple diabetes product launches across leading companies. With experience spanning field sales, marketing, market access, and strategy, I bring an end-to-end commercialization and market perspective to building Lucentic. The same discipline shapes how we build: consistent execution, resilience, and long-term focus.
Ilus is a technologist and product builder with experience spanning software engineering, TPM, and product management. He has worked across three countries, building eCommerce experiences, enterprise systems, and mobile apps with a strong focus on usability and impact. His work sits at the intersection of engineering, data, and design, allowing him to turn complex problems into intuitive, scalable products. He enjoys bridging technical depth with thoughtful user experience to create solutions that truly serve people.
Three integrated solutions that automate patient onboarding and reduce support costs for medical device manufacturers.
Personalized 3D virtual instructor that explains and demonstrates medical device handling in real time, available 24/7.
Manages end-to-end product onboarding, automating every step from device registration to user verification and documentation.
Voice- and text-based assistant that reduces customer service and technical support workload by up to 70%.
AI avatars respond to individual patient needs, providing tailored guidance for device setup and troubleshooting.
Comprehensive training solutions for CGM sensors, insulin pumps, and other MedTech devices across the diabetes care ecosystem.
